Here's How You Benefit
Easy to Set Up and Use
Simply follow the steps in your phone's settings to set up. Once turned on, Wi-Fi Calling works automatically.
Increased Coverage
Even when a strong cellular signal doesn't work indoors, you can use Wi-Fi Calling to make phone calls and send text messages inside the Domestic Coverage Area and internationally*.
*The use of Wi-Fi Calling may be restricted in some countries.
No App Required
Make calls and send text messages while connected to Wi-Fi with your current Cricket mobile number and eligible device.
We're increasing your network coverage!
Wi-Fi Calling allows you to stay connected to your friends and family from more places. You won't notice a difference in calling and texting with Wi-Fi Calling. You can make and received calls Domestically and Outside of the Domestic Coverage Area*at no additional charge. Once enabled, your device will connect automatically when your network coverage is weak or unavailable.
*The use of Wi-Fi Calling may be restricted in some countries.
Common Questions
What is Wi-Fi Calling?
Wi-Fi Calling allows you to communicate through calls and text messages over an existing Wi-Fi network. To use Wi-Fi Calling, you must have a Wi-Fi Calling- enabled device, and access to the Internet through your device's Wi-Fi connection. If you lose your Internet connection during a voice call with Wi-Fi Calling, your call will disconnect unless you are also within Cricket network coverage area. You can disable Wi-Fi Calling by toggling it off in your device settings menu.
Will I be charged an additional fee for using Wi-Fi Calling?
If you have an eligible device, Wi-Fi Calling is part of your rate plan. You can use Wi-Fi Calling for voice calls to the U.S., Puerto Rico, or U.S. Virgin Islands.
Can I make international calls?
Yes. You can use Wi-Fi Calling to call numbers in the U.S., Puerto Rico and U.S. Virgin Islands at no additional charge. This excludes calls to 411 and other premium numbers. You must have a capable rate plan or optional international add-on. If you have an international capable rate plan or optional add-on, you may make international long distance voice calls using Wi-Fi Calling. Calls will be subtracted from your international long distance minutes. Some rate plans and add-on features include unlimited texting.
A list of Cricket international long distance rate plans, countries, and add-ons can be found at https://www.cricketwireless.com/support/plans-and-features/international-features/customer/international-features.html. Wi-Fi Calling cannot be used to initiate calls to 211, 311, 511, and 811 services. Use of Wi-Fi Calling may be restricted in certain countries.